Robert Half International Call Center Administrator in Rutherford, New Jersey
OfficeTeam is looking for someone who loves building solid customer relationships for a Customer Service Representative position in the growing Business services industry. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This Rutherford, New Jersey Customer Service Representative position could be for you, if you're available for a short-term temporary-to-full-time opportunity. If you thrive in a dynamic, rapidly-changing call center, this job could be for you.
What you get to do every single day
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Field and send written business correspondence
Receive and place telephone calls
Deliver outstanding, friendly customer service in a timely fashion
No stranger to performing extensive research to resolve complex customer inquiries
Ability to interact effectively with internal and external partners and clients/customers
1+ years of past relevant experience
Excellent written, verbal and social communication skills
Proven computer skills
Data entry experience
navigating basic office equipment and protocols experience desired
MS Outlook experience
Well-founded grasp of Microsoft Excel
Knowledge of call centers
Email experience preferred
Practical knowledge of University Degree
General familiarity with switchboard phones from 10 -30 lines
Proven knowledge of Microsoft Word
Ability to simplify complex problems and build solutions
Positive attitude and an engaging businesslike approach
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent customer service and office administrative skills
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: Rutherford, NJ
Date Posted: February 23, 2021
Employment Type: Temp to Hire
Job Reference: 03570-0011714355
Staffing Area: Office u0026 Administrative