Robert Half Customer Service Representative in Rutland, Vermont
Description Opening Available for Customer Service Representative!
Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Construction/Contractor industry. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term contract / contract / temporary engagement, and can work in Rutland, Vermont, this could be the Customer Service Representative position for you!
Your responsibilities in this role
Give exceptional customer service in a timely fashion
Field and send out send written business correspondence
You will likely support business development and client referral goals by actively cross-selling and referring customers
Organize and route incoming telephone calls Requirements - Microsoft Office knowledge required
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
A consistently positive approach to your work that is rooted in a businesslike professionalism
Foundational knowledge in Call Center Customer Service
Solid understanding of call centers
Proficiency in call centers
Expertise in Call Center Customer Service
Remote Support experience highly desired
Strong computer skills including customer database systems
Customer service and office administrative skills
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Ability to recognize, evaluate, and resolve problems effectively
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Excellent communication skills (written and verbal)
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.