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Robert Half Customer Service Representative in Rutland, Vermont

Description If you like the idea of working in a dynamic, rapidly-changing call center, you might be interested in this Customer Service Representative position via Robert Half in the Construction/Contractor field. Articulate, highly-skilled Customer Service Representatives will be preferred in this position focused on building solid customer relationships. This Customer Service Representative position is based in the Rutland, Vermont region and is a long-term contract / temporary employment opportunity.

Your responsibilities

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Contribute accurate, friendly customer service in a timely fashion

  • Receive and send written business correspondence

  • Handle incoming telephone calls Requirements

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Excellent problem-solving skills

  • Strong communication skills and able to receive criticism well

  • Call Center Customer Service experience

  • Call center experience

  • Call Center Customer Service experience

  • Remote Support experience is highly desired

  • Solid understanding of call centers

  • Proficiency with Microsoft Office required

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Strong customer service and office administrative skills

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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