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Robert Half Application Support Analyst in Sacramento, California

Description

Seeking an Application Support Analyst to support a large claims processing system! As an Application Support Analyst, you will perform escalated analysis, troubleshooting, testing and documentation in supporting insurance agencies and business partners for multiple applications. In this role, you will execute complex SQL scripts, analyze SQL statements, perform data analysis and test. You will log, track, and investigate support tickets and enhancement requests from support teams. The Application Support Analyst also performs testing of software tickets and deployment packages in various environments. Work with third party vendor to ensure defects are addressed in a timely manner. This is a customer facing role via phone, email and chat so excellent skills in communication and customer service are critical.

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Requirements

Must have a minimum of 3+ years of Application Support in an enterprise environment with hands on SQL query, SQL scripting, system support, testing, documentation, and exceptional communicatin and customer service skills.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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