Robert Half Customer Service Representative in Saddle Brook, New Jersey
Description Are you looking for work via Robert Half? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. You might be the Customer Service Representative we're looking for, if you're articulate and highly-skilled, and love building solid customer relationships. If you're looking for a long-term contract / temporary to hire engagement, and can work in Saddle Brook, New Jersey, this could be the Customer Service Representative position for you!
How you will make an impact
Manage the fielding and sending of important written business correspondence
Deliver outstanding, friendly customer service in a timely fashion
Receive and place telephone calls
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers Requirements - No stranger to performing extensive research to resolve complex customer inquiries
Ability to communicate verbally and in writing effectively throughout all levels of the company
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Foundational knowledge in Microsoft Excel
Resolve Customer Issues experience
Proven knowledge of Customer Support
Comprehensive knowledge of data entry
Command of order management
Customer Support experience
Critical thinking, problem solving, ability to work independently
Enthusiastic attitude and an engaging businesslike approach
Customer service and office administrative skills
Proficient with diversified computer software and systems
Experience using Microsoft Office
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.