Robert Half Administrative / Patient Services Coordinator II in SAINT LOUIS, Missouri
Are you looking for work as a Patient Services Coordinator II? This position via Robert Half in a dynamic, rapidly-changing call center might be the job for you! If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for work in Saint Louis, Missouri and can work a short-term contract / temporary position, this could be the Patient Services Coordinator II opportunity for you!
Be a part of business development by actively cross-selling and referring customers
Contribute accurate, friendly customer service in a timely fashion
Manage the fielding and sending of important written business correspondence
Handle incoming telephone calls
Requirements - 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Ability to simplify complex problems and build solutions
Strong customer service and office administrative skills
Proven computer skills
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Supportive, positive attitude with a professional demeanour applied to all tasks
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
General familiarity with Patient Flow
Well-founded grasp of Patient Visit
Quality experience with Central Billing Office
Schedule Appointments experience required
Customer service experience desired
Proficiency in Workstation Support
Practical knowledge of Patient Financial
Communication Skills experience
Proven knowledge of Patient Services
Experience with Switchboard Operations
Demonstrated experience performing extensive research to resolve complex customer inquiries
Excellent written, verbal and social communication skills highly desired
Proficiency with Microsoft Office applications
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.