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Robert Half International Customer Service Representative in SAINT LOUIS, Missouri

Description You might be the Customer Service Representative OfficeTeam is looking for, if you love building solid customer relationships in the growing Non-Profit industry. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. This Customer Service Representative position is based in the Saint Louis, Missouri region and is a long-term temporary employment opportunity. This is a great position for you, if you thrive in a dynamic, rapidly-changing call center.

Key responsibilities

  • Deliver outstanding, friendly customer service in a timely fashion

  • Handle incoming telephone calls

  • Field and send written business correspondence

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers Requirements - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent written, verbal and social communication skills highly desired

  • success driven attitude and an engaging businesslike approach

  • Excellent customer service and office administrative skills

  • Experience performing extensive research to resolve complex customer inquiries

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Expertise in consulting

  • Call Center Customer Service experience

  • Proven knowledge of Nonprofit Organizations

  • General familiarity with data entry

  • Customer service experience preferred

  • Solid understanding of Difficult Situations

  • Well-founded grasp of Microsoft Excel

  • CRM experience

  • 1+ years of past relevant experience

  • Strong computer skills including customer database systems

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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