Robert Half Technology Desktop Support Analyst in SAINT LOUIS, Missouri

Robert Half Technology is searching for a Desktop Support Analyst to join a growing support team. This desktop support analyst will need exception communication and customer service skills to go along with a strong basic knowledge of IT Support. Pay is competitive depending on experience, and this growing team is located in downtown St. Louis. Explaining intricate technical information to the non-technical user is an essential skill for this position. This is a great job for a driven individual who is most productive in an active and positive environment. If that's you, Robert Half Technology has a Desktop Support Technician role that may be the position for you. We especially want to hear from motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is full-time in nature and is based in the Saint Louis, Missouri, area. Your responsibilities - Organize hardware repairs with the appropriate vendors - Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals - Fix computer problems, and recommend appropriate action/solutions - Administer computer desktop support in accordance with established policies and procedures - Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Be in contact regularly and effectively with ticket submitters - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities If you are looking to grow your career with an established company in the St. Louis market please apply directly to Michael.ball@rht.com for consideration.

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Req ID: 02430-0010421959

Functional Role: Desktop Support

Country: USA

State: MO

City: SAINT LOUIS

Postal Code: 63102-2102

Compensation: $40,000.00 to $50,000.00 per year

Requirements: - Proficiency in VPNs (virtual private networks) - Solid understanding of Microsoft Windows - Microsoft Office experience - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - Desktop support or related experience