Robert Half International Customer Service Representative in Saint Paul, Minnesota
Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This Customer Service Representative opportunity is located in Saint Paul, Minnesota, and is a long-term contract / temporary to hire engagement. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.
Your responsibilities in this role
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Retrieve and oversee the sending of written business communications
Deliver outstanding, friendly customer service in a timely fashion
Organize and route incoming telephone calls Requirements - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Proven computer skills
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Comprehensive knowledge of Call Center Customer Service
Customer service experience required
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Customer service and office administrative skills
No stranger to performing extensive research to resolve complex customer inquiries
A consistently positive approach to your work that is rooted in a businesslike professionalism
Excellent problem solving skills in Microsoft Office applications
Strong communication and social skills and able to receive criticism well
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.