Job Information
Robert Half Desktop Support Analyst in Salinas, California
Description
Robert Half is seeking a Desktop Support Technician for our client based in Salinas, California. This Desktop Support role offers a contract to hire employment opportunity. The Desktop Support Technician will play a fundamental role in setting up workstations, maintaining computer systems and networks, and providing technical support to our team. This Desktop Support role is an onsite position out of Salinas and requires some travel to various sites. This Desktop Support role is a great opportunity for someone who is looking for a long term home. Interviews are being conducted next week.
Responsibilities:
• Configure and maintain computer hardware such as hard drives, keyboards, and mice to ensure optimal functionality.
• Set up workstations with necessary peripheral devices like routers and printers.
• Install and fine-tune software according to specified needs and requirements.
• Uphold network and computer systems' security and privacy.
• Provide guidance and orientation to users on operating new software and computer equipment.
• Manage and schedule upgrades and maintenance activities without disrupting others' work.
• Troubleshoot and resolve problems by repairing or replacing parts, or by debugging.
• Maintain logs and records of repairs, fixes, and maintenance schedules.
• Identify shortages of computer or network equipment and place orders accordingly.
• Utilize skills in Cisco Technologies, Windows Technologies, Microsoft, Computer Hardware, Configuration Management, Microsoft Backoffice, Microsoft Certified Professional, and Comptia A+.
Requirements
Minimum of 2 years of experience working as an IT Technician within the Healthcare, Hospitals, or Social Assistance industry.
Demonstrated proficiency in Cisco technologies.
Ability to drive to various sites is required
Ability to meet vaccination requirements
Experience with Windows 10 and MDM solutions
Advanced knowledge of Microsoft suites and Microsoft Backoffice.
Possession of Microsoft Certified Professional or Comptia A+ certification.
Experience in computer hardware and configuration management.
Ability to troubleshoot and resolve technical issues in a timely and efficient manner.
Excellent communication skills to effectively interact with non-technical staff. Ability to work independently and as part of a team.
Familiarity with IT protocols and best practices in data security.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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