Robert Half Call Center / Customer Service 2 in San Antonio, Texas
Description Customer Service Representatives will be preferred for this position via Robert Half if they love building solid customer relationships. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This Customer Service Representative position is based in the San Antonio, Texas region and is a long-term contract / temporary employment opportunity. If you thrive in a dynamic, rapidly-changing call center, this job could be for you.
What you get to do every day
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Field and send out send written business correspondence
Provide accurate, friendly customer service in a timely fashion
Manage and place incoming telephone calls Requirements - Solid understanding of navigating basic office equipment and protocols
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Customer service and office administrative skills
Proficiency with Microsoft Office required
Sound written and verbal communication skills
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Positive attitude and an engaging businesslike approach
Proficient with computers and technology platforms
Demonstrated experience performing extensive research to resolve complex customer inquiries
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.