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Robert Half International CS - Cust Service Rep Assc/21/CUS001 in San Antonio, Texas

Description OfficeTeam is looking for someone who loves building solid customer relationships for a Customer Service Representative position. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This Customer Service Representative opportunity is located in San Antonio, Texas, and is a long-term temporary engagement. The position will be based in a dynamic, rapidly-changing call center.

Responsibilities

  • Field and send written business correspondence

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Provide accurate, friendly customer service in a timely fashion

  • Organize and route incoming telephone calls Requirements - Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Ability to navigate multiple computer systems and applications

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Excellent problem solving skills in Microsoft Office applications

  • Ability to effectively interact, verbally and in writing

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Ability to simplify complex problems and build solutions

  • Excellent customer service and office administrative skills

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Comprehensive knowledge of navigating basic office equipment and protocols

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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