Job Information
Robert Half Credit Collections Specialist in San Diego, California
Description
We are supporting a dynamic organization in their search for an experienced Credit Collections Specialist. This role is essential for managing accounts receivable and ensuring timely collection of outstanding debts. The ideal candidate will have a strong background in collections and a proven track record of successfully managing past-due accounts. This position is contract or contract-to-hire, offering an opportunity to contribute to a collaborative team environment.
Key Responsibilities:
Follow up on past-due accounts through email and phone communications to secure payment arrangements.
Review aging reports to identify accounts that require attention and develop strategies for resolution.
Prepare and send account statements to clients to facilitate payment.
Negotiate payment plans and terms with customers while maintaining positive relationships.
Document all collection efforts and communications in the accounting system.
Collaborate with the finance team to escalate accounts as necessary and resolve any billing discrepancies.
Provide excellent customer service by addressing client inquiries and concerns regarding their accounts.
Requirements
Previous experience as a Credit Collections Specialist or in a similar role (preferred).
Strong understanding of credit and collections processes.
Excellent communication and negotiation skills.
Ability to manage multiple accounts and prioritize tasks effectively.
Proficiency in accounting software and Microsoft Excel.
Strong attention to detail and problem-solving abilities.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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