Robert Half Customer Experience Specialist in San Diego, California
Robert Half has an excellent opportunity for a customer service representative who has experience with Order Fulfillment or E-commerce! This is a contact project, with possibility of extension.
How you will make an impact
provide accurate, friendly customer service in a timely fashion
high volume customer service
answering inbound calls
answering high volume customer service tickets
entering customer order information into the CRM system
entering data into ZenDesk and Shopify
opening and closing customer inquiry tickets in the CRM
updating customer service information
resolving customer order questions and issues
providing customers with order and shipping updates
processing refund requests
has experience with customer service, call center, order fulfillment, or e-commerce customer support
experience with a CRM system. Preferably ZenDesk or Shopify, but not required.
can handle high volume emails and calls
strong attention to detail
high sense or urgency
data entry experience
providing top notch customer experience at all times
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.