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Robert Half International 100% remote - Risk Operations Analyst - Fintech in San Francisco, California

Description

One of San Francisco's fastest growing fintech companies is a seeking a contracted 100% remote Risk Operation Analyst. Playing an integral role within the Risk Team, you’ll use data and the company’s guidelines to perform analytical investigations to better understand flagged transactions. You will be responsible for determining if the transaction is allowed under company policy or should be escalated. Once suspicious activity is identified, you’ll work with customers and other internal teams, to resolve. Communication is very key in this role and you will be asked to reach out to customers via chat depending on the type of suspicious activity that was identified.

You will work directly with the Head of Risk and Financial Operations, gaining valuable exposure to the FinTech industry. This role is geared towards someone that can multitask and has the ability to think critically through a high volume, fast paced, start-up environment.

If you are interested in applying please reach out ASAP with your latest resume to Zach Windes at Robert Half Financial Services.

Your Responsibilities

  • Manage a daily queue of flagged transactions due to suspicious activity or various platform limitations.

  • Provide analytic/data driven solutions that mitigate risk of financial losses while also maintaining a positive user experience.

  • Gather evidence and submit chargeback support materials to issuing banks.

  • Audit and compare vendors, sending data sets during trial to evaluate vendor’s data efficacy.

  • Work a flexible schedule based on business needs, which will include some weekends and holidays.

    Requirements

  • Bachelor’s degree

  • 1+ years of data analytics or business operations experience, with interest in e-commerce, accounting, capital markets, financial risk management, credit instruments, and/or loan servicing, preferably at a start-up/FinTech company

  • Strong analytical and problem-solving skills

  • Comfort with ambiguous/unstructured environments and a thirst for problem solving

  • Ability to build strong relationships and collaborate with both internal and external partners

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Accountemps. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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