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Robert Half Benefits Specialist in San Francisco, California

Description

We are offering a long-term contract employment opportunity for a Benefits Specialist in the Tech industry based in San Francisco, California. The Benefits Specialist will be instrumental in managing and resolving complex benefits-related queries, conducting audits for payroll and Workday, and collaborating with carriers, vendors, and brokers to address gaps.

Responsibilities:

• Manage and resolve Tier 2 & 3 benefits-related questions, providing support to the People Ops team who handle Tier 1 inquiries.

• Oversee complex benefits issues including life event changes, and approve related adjustments in the system.

• Conduct audits for payroll and Workday, ensuring accuracy and compliance in all benefits-related processes.

• Collaborate with carriers, vendors, and brokers to address gaps and ensure smooth transitions, especially during periods of change.

• Lead new hire benefits orientation sessions biweekly and provide post-enrollment support during busy periods.

• Utilize your skills in Auditing, Benefit Functions, Workday, Benefits Administration, Microsoft Excel, VLOOKUP, and Expense Reconciliation to perform these tasks efficiently.

• Maintain accurate customer credit records and process customer credit applications accurately and efficiently.

• Monitor customer accounts and take appropriate action when necessary.

• Use your industry experience to support up to 2,000 EE's globally/1500 in US and Canada.

• Manage both health/retirement, and flexible spending benefits.

Requirements • Minimum of 5 years of experience in the IT Software industry.

• Proven experience in Benefits Administration.

• Advanced proficiency in Microsoft Excel, including VLOOKUP function.

• Experience in Auditing and Expense Reconciliation.

• Strong understanding of Benefit Functions.

• Proficiency in using Workday software.

• Ability to handle confidential information with discretion.

• Excellent analytical, problem-solving, and organizational skills.

• Strong written and verbal communication skills.

• Ability to work independently and manage multiple tasks simultaneously.

• Bachelor's degree in IT, Human Resources, or related field is preferred.

• Relevant certifications in IT Software or Benefits Administration are a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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