Robert Half International Branch Operations Manager - Community Bank in San Francisco, California
Community focused bank is growing and looking for a Branch Operations Manager for their San Francisco. This is a highly visible leadership role, must be willing to work in-person in a branch setting in San Francisco.
Essential Duties and Responsibilities:
-Leads teller unit activities, motivating staff to provide superior customer service, while performing routine banking and client service duties.
-Oversees teller sales and service goals while balancing operational duties to ensure transactions are being handled accurately and efficiently.
-Manages work schedules and assigns tasks as needed throughout the workday.
-Trains new tellers to ensure procedures are understood and executed properly.
-Oversees daily operations by processing routine banking transactions and helping tellers resolve complex customer issues and complaints; provides prompt, courteous and efficient service to customers at all times.
-Performs cash management duties including the monitoring of the branch’s reserve cash, distributing and collecting cash from tellers, handling all daily settlements, conducting monthly teller cash audits, maintaining records of all differences and assisting with the location/resolution of errors.
-Ensures employees are in compliance with Federal regulations and procedures, including but not limited to: Anti-Money Laundering (AML), Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.
-Maintains detailed knowledge of the Bank’s policies and procedures.
Please reach out to Derek.Feldshuh@roberthalf.com
-5+ years of branch operations experience
-Comfortable working in an in-person setting
-Strong branch operations compliance management experience
Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: San Francisco, CA
Date Posted: January 12, 2021
Employment Type: Temporary
Job Reference: 00412-9502816574
Staffing Area: Temporary Accounting u0026 Finance