Robert Half International Medical Secretary in San Francisco, California
Robert Half is seeking a Patient Care Coordinator for a busy, cutting-edge medical practice in San Francisco. You will be supporting a female surgeon who is leading the way in providing new types of surgery and care for breast cancer, and is uniquely trained in both breast cancer, reconstructive, and cosmetic surgery. The ideal candidate will embrace this mission, and reflect our values of continued innovation.
What You'll Do:
Answering all practice calls, checking voicemail regularly, and coordinating with answering service
Coordination of clinic and telehealth scheduling, paying particular attention to the coordination and service for first-time patients
Oversight of patient charts and medical records
Act as main patient correspondent for administrative care coordination
Development of new and better ways to act as concierge for patients
Oversight of coordination of out-of-town patients
Coordination of pricing and fee structure materials for and communication to patients
Oversight of patient check-in and check-out, including fee and quote disclosures and discussions
Ensuring that patients are in-network before a consultation or annual follow-up
Facilitation and tracking of patient imaging, pathology, genetics testing, etc.
Inherent ability to demonstrate warmth, compassion, and empathy
Strong desire to provide the best possible patient experience
Good verbal and written communication skills
Agility at multi-tasking and juggling many tasks at once
Self-motivation and drive
Strength in anticipating, identifying, and correcting process and system inefficiencies and issues
Meticulous attention to detail and excellence
Ability to remain calm under pressure
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.