Robert Half Corporation Jobs

Job Information

Robert Half Seasonal Customer Service Representative in San Rafael, California

Description

Responsibilities:

  • Role models exceptional customer service

  • Creates a positive internal and external customer experience

  • Promotes a culture of honesty and integrity; maintains confidentiality

  • Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools

  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs

  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates

  • Addresses customer concerns and issues promptly, ensuring a positive customer experience

  • Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed

  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates

  • Provides and accepts ongoing recognition and constructive feedback

  • Partners with Management on Associate training needs to increase effectiveness

  • Ensures adherence to all labor laws, policies, and procedures

  • Promotes credit and loyalty programs during customer interactions

  • Supports and participates in store shrink reduction goals and programs

  • Promotes safety awareness and supports maintenance of a risk-free environment

  • Performs other duties as assigned

    Requirements

Requirements:

  • Available to work flexible schedule to support business needs, including nights and weekends.

  • Strong understanding of merchandising techniques

  • Capable of handling multiple tasks at one time

  • Strong organizational skills with attention to detail

  • Ability to respond appropriately to changes in direction or unexpected situations

  • Team player, working effectively with peers and supervisors to accomplish tasks

  • Strong communication skills

  • Ability to train others

  • One year retail and 6 months of leadership experience.

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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