Robert Half International Field Compliance Administrator in SAN RAMON, California
Field Compliance Administrator
Robert Half is seeking a Field Compliance Administrator to join the corporate team.
Specific responsibilities include:
First point of contact and escalation point for any/all background check issues and questions from branches related to PreAdverse/Adverse action process; inform and/or escalate to department Supervisor as required
Assist with regular background check informal audits to ensure compliance with adjudication procedures, case timelines and pre-adverse and adverse action requirements
Analyze returned case results for discrepancies or issues.
Adjudicate case results on all background checks.
Mail all custom pre-adverse and adverse action letters and send to candidates whose cases contained derogatory results.
When derogatory results are returned assist legal with gathering information
Listen carefully to branches in order to work with management team to develop solutions that meet their needs.
Research, document, track actions in case management software.
Participate as primary troubleshooter, proactively monitor and resolve system/vendor inquires or issues in a timely and professional manner.
Ensure that timely and accurate BGC processing meets or exceeds expected business needs and objectives.
Has develops solid knowledge of current background check laws; and maintain knowledge
Responsible for accurate data entry of all background checks in PA2 Dashboard and Salesforce
Develop partnerships with internal corporate departments to meet branches needs.
Create training on operational, technical and compliance processes related to background checks.
Collaborate with other BGC Verification team members or corporate department teams to ensure service levels are being met for optimal user satisfaction, and adherence to best practices and government regulations.
Implement legal compliance measures
Evaluates applicant background checks designated as “Additional Review Required” This includes but is not limited to:
Validating candidate’s credentials
Performing an individualized assessment in compliance with legal guidance to evaluate the candidate’s suitability for hire or promotion
Conducting research into candidate qualifications/eligibility by contacting applicant and outside entities such as educational institutions, courts, and other third parties for information
Determining whether the background check should be passed or failed based on established guidelines
Point of contact for internal business partners and external branches on background check submission status, issues or questions related to regulatory compliance.
Run, research and distribute reports to user groups as needed. Delayed cases, Monthly/Quarterly TAT reports.
AA / BA BS or equivalent job experience
Background Verification Compliance Knowledge
Proficient in MS Office suite (outlook, excel and word)
Decision Making skills, strong written and verbal skills, organization, interpersonal, ability to interact and communicate with business partners of various levels and expertise
*Bilingual in French-Canadian is a plus
At Robert Half, there’s more to us than what we do. Learn about our values and what it’s like to work for the largest specialized staffing firm in the world at our San Ramon, California, Corporate Services office. Take a look at roberthalf.com/corporate-office-video .
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Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran
As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to email@example.com for assistance.
In your email please include the following:
The specific accommodation requested to complete the employment application.
The location(s) (city, state) to which you would like to apply.
You may apply for this position by email or regular mail. Please send your cover letter and resume to:
2613 Camino Ramon
San Ramon, CA 94583-9128
CA SAN RAMON CORP
Founded in 1948, Robert Half is the world’s first and largest specialized staffing agency. We believe working happy is the only way to work. We’ve made it our mission to help people find fulfilling jobs and companies build happy, productive teams.
Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998.
Whether you're an experienced staffing professional or looking to transition your industry expertise to a fulfilling new career, apply today!