Robert Half-Robert Half Corporate HR Systems Analyst - Incentive Compensation System in SAN RAMON, California


HR Systems Analyst - Incentive Compensation System




As Sr. HR Systems Analyst , your specific responsibilities include:

Business Requirements, System Analysis/ Evaluation

  • Reviews, analyzes, and refines business requirements, formulating system solutions in line with overall business strategies.

  • Understands system functionality. Identifies, recommends, and implements improvements to business and system processes.

  • Translates customer needs into functional requirement documentation that can be presented to management, business owners, system teams, and vendors.

  • Assesses impact to current and future business environments and processes, analyzing upstream and downstream impact to business and systems.

  • Consults with appropriate Subject Matter Experts to obtain input for business requirements and system solutions.

  • Works directly with vendors to review solutions to address business requirements, conducts detailed fit/gap analysis, and delivers recommendations to Sr. Management.

  • Provides guidance and expertise to team members in developing detailed business requirements and determining solutions to address requirements.

System Development (Build/Test/Roll-out)

  • Works with Vendor/IT to build system configuration for enhancements, upgrades, new functionality, etc. Coordinates with Vendor/IT on any changes to Integrations, Reports, etc. Defines test plans for unit and system testing and may lead testing effort.

  • Conducts all phases of system changes -- planning, design, testing, implementation, and training.

  • Functions as liaison between Vendor/IT and business to ensure effective delivery of system changes.

  • Plans, prepares, facilitates, and monitors the execution of complex system and User Acceptance testing -- which typically includes multiple business groups across multiple environments. Works with the business to develop detailed User Acceptance test cases and scenarios. Includes giving guidance on what and how to test.

  • Performs intake of issues, validates, assesses impact, prioritizes and coordinates with Vendor/Team to resolve bugs and retest.

  • Works with Vendor/IT on system defects, and obtains approval from business if functionality changes are needed.

  • Obtains migration approvals from management.

  • Develops and supports training and documentation for end users throughout RH and Protiviti organizations.

Project Management

  • Manages multiple projects ranging from simple to complex, as assigned.

  • Evaluates project requests with customers to determine cost, benefits, and feasibility. Determines project priorities for presentation to management for approval.

  • Develop and maintain project plans, status reports, and other materials required to track and monitor the progress of assigned projects.

  • Collaborates with cross-functional teams on projects from the analysis phase through deployment and roll-out.

  • Manages ad hoc teams formed for the purpose of completing special projects in a timely manner.

  • Prepares detailed documentation throughout projects and assignments to keep management and stakeholders informed of status/progress.

Production Support/System Administration

  • Log, document, and track support issues. Provides status updates to Customer, as needed.

  • Troubleshoots escalated issues from other team members prior to assigning to IT or Vendor. Analyzes, diagnoses, and determines action plan to resolve issues. As appropriate, works with Vendor and/or IT to implement system fixes and/or configuration changes related to complex issues.

  • Assesses impacts associated with proposed Vendor and/or IT fixes to determine any downstream impact. Works with various business owners to address any downstream impacts.

  • Identifies alternatives to solve business problems. Makes recommendations based on available resources, cost, and time criteria.

  • Provides guidance and expertise to team members in analyzing and resolving issues, as well as providing oversight to System Admin tasks.

Security Administration/Audit Controls

  • Provides security administration of HR Systems including maintenance of user roles and profiles.

  • Troubleshoots user access issues for RH and Protiviti users.

Reporting and Analytics

  • Create complex ad hoc requests in support of system functionality.

  • Independently and/or in partnership with internal business clients, gathers reporting requirements and creates/tests queries to extract data. Analyzes data results to ensure reporting requirements are met.

Relationship Management -- Establishes and maintains strong internal and external customer and vendor relationships.

  • Serves as liaison with Vendor, IT, and various departments within RH and Protiviti.

  • Communicates with impacted and interested groups within RH and Protiviti.

  • Supports teamwork and solicits input from internal and external customers on processes, procedures, and technology.

  • Conducts and/or facilitates management training sessions related to system enhancements or any changes made to processes, procedures, or policies.

  • Ensures a high level of customer service to both internal and external customers.

Staffing and Development/Leadership

  • Suggests and contributes to the team's knowledge base of processes, templates, and documentation.

  • Provides guidance and expertise to team members on projects, systems, processes, etc.


  • Bachelor’s Degree in business, HR, MIS or related area.

  • 4+ years’ experience of business analysis and HRMS technology, along with experience in a relevant functional area.

  • 2+ years of project management experience.

  • Solid experience in MS Office applications: Excel, Word, PowerPoint, Outlook. Experience with MS Project helpful.

  • 4+ years’ experience in HRMS application support for business analysis, design, configuration, testing, and implementation. Experience with SaaS solutions like Workday and Success Factors is helpful.

  • 3+ years’ experience with learning and using HRMS reporting tools with multiple vendor solutions (i.e. ADP, Workday, Success Factors, Cognos, etc.).

  • Experience with full Software Development Life Cycle preferred.

  • Excellent verbal and written communications.

  • Good organizational, analytical and time management skills.

  • Ability to communicate/present information to employees on all levels, and in small and large groups.

  • Ability to identify solutions to problems, listen actively, and exercise sound judgment.

  • Establish and maintain strong customer relationships, work independently and with others.

  • Research/troubleshoot issues, make recommendations, prepare proposals, meet deadlines.

  • High level of attention to detail and accuracy.

  • Sound knowledge of HR Business Processes and Functions.

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Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s corporate facility employment process, any offer of employment is contingent upon successful completion of a background check.

You may apply for this position online, or by mail. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to for assistance.

In your email please include the following:

  • The specific accommodation requested to complete the employment application

  • The location(s) (city, state) to which you would like to apply.

By mail: Please mail your cover letter and resume to: Corporate Staffing Robert Half 2613 Camino Ramon San Ramon, CA 94583-9128




Founded in 1948, Robert Half is the world’s first and largest specialized staffing agency. We believe working happy is the only way to work. We’ve made it our mission to help people find fulfilling jobs and companies build happy, productive teams.

Robert Half has appeared on FORTUNE® magazine’s list of “Most Admired Companies” every year since 1998, as well as numerous “Best Place to Work” lists around the world.

Our corporate employees are the backbone of our operations and work with our teams around the world. Each employee at our corporate services locations plays a key role in our company’s success.

If you want to make a difference — and work in an environment where you can thrive and innovate — apply today!