Robert Half Technology Product Manager II w/ 3 Main Areas of Focus in San Ramon, California

Robert Half is seeking an efficient and motivated Product Manager II to join our rapidly expanding Front Office Technology Group. This is an exciting opportunity to work with cloud products and take ownership of other products as needed! The PM II will direct, design, and implement a comprehensive product management strategy in a collaborative environment. This key player will function as the central resource in partnership with design, IT, quality and test, marketing and transformation as the product(s) move from visionary to completion and distribution. They will influence those involved in the design, modification, and evaluation of all phases of a specific product or group of products from product definition through production and release. The Product Manager II ensures that products released meet specifications and quality goals. Encourages use of new technologies and industry-leading trends in product management activities. They are responsible for overall product(s) and project teams, including influencing the prioritization of projects and product features associated budgets. Develops product and project plans designed to address customer needs and available team resources. The PM II evaluates and translates customer data into product/service definitions and product marketing plans that anticipate customer?s current and future needs, internalizing and representing the voice of the customer to the team throughout the product lifecycle. Uncovers customer trends through benchmarking, networking, and research including online forums, user feedback, and internal customer interaction. They define product features and related schedules and write specifications based on a thorough awareness of internal user needs and business cases. Creates wireframes, prototypes, test plans, release checklists. Clearly communicates functionality and incorporates feedback in a timely manner. The Product Manager II defines product line-up strategy and roadmap, with attention to organizational alignment and project prioritization. Develops and tracks key metrics / KPIs and targets, developing plans to achieve those targets and proactively communicating progress. They own product requirement definition and feature identification, including documentation of prioritized feature sets. Uses cases based on internal customer needs and business value. Educates the team on recommendations, guiding discussions to consensus and driving action items. They lead brainstorming of creative solutions and problem-solving to balance product deliverables and resources with business needs. Qualifications Bachelor?s degree in Marketing, Business, Design, or related field preferred; or equivalent experience. 5+ years? product management experience required, preferably with business application systems. Experience with Salesforce products e.g SFDC, Marketing Cloud, Community Cloud, Service Cloud, Einstein Analytics, etc. Experience in an IT department or related field preferred. Product Manager experience in an agile environment. Experience in large, tech-forward company a plus. Internal/and external product customer experience. Strong ability to interact and communicate with key stakeholders of varying levels of expertise. Ability to translate technical information to non-technical users. Ability to communicate business process to technical resources. Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow.

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Req ID: 00340-0010533252

Functional Role: Sales

Country: USA

State: CA

City: San Ramon

Postal Code: 94583

Compensation: DOE

Requirements: Bachelor?s degree in Marketing, Business, Design, or related field preferred; or equivalent experience. 5+ years? product management experience required, preferably with business application systems. Experience with Salesforce products e.g SFDC, Marketing Cloud, Community Cloud, Service Cloud, Einstein Analytics, etc. Experience in an IT department or related field preferred. Product Manager experience in an agile environment. Experience in large, tech-forward company a plus. Internal/and external product customer experience. Strong ability to interact and communicate with key stakeholders of varying levels of expertise. Ability to translate technical information to non-technical users. Ability to communicate business process to technical resources. Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow. Ability to gather requirements effectively; document requirements and confirm observations with business owners. Ability to perform fit/gap analysis based on requirements. Ability to create detailed and thorough test plans for medium-sized initiatives. Demonstrated customer service abilities and problem solving skills. Knowledge of business systems software and software development lifecycle. Ability to write complex queries and reports. Ability to develop a project plan, meeting established deliverables and timelines. Ability to execute based upon directions from senior leadership. Ability to provide guidance to lower level personnel and conduct training. Ability to conduct meetings, gather information and present status.