Job Information
Robert Half Customer Service Representative in Sandy Springs, Georgia
Description We are offering a long-term contract employment opportunity for a Customer Service Representative in the Real Estate & Property industry, located in Sandy Spring, Georgia. The successful candidate will join our team and play a crucial role in handling customer applications, maintaining customer records, and resolving customer inquiries.
Responsibilities:
• Efficiently process credit applications from customers in the real estate and property sector
• Maintain and update customer credit records regularly
• Answer inbound calls and provide excellent customer service to all callers
• Work in a call center environment, assisting customers with their inquiries
• Perform data entry duties, updating customer information and details in our system
• Correspond with customers via email, addressing their queries and concerns
• Handle both inbound and outbound calls professionally
• Utilize Microsoft Excel and Microsoft Word for data processing and documentation
• Manage order entries, ensuring accuracy and efficiency
• Schedule appointments for customers, coordinating with other team members as necessary Requirements • Proficient in using Microsoft Excel and Microsoft Word.
• Experience in data entry and order entry tasks.
• Capable of answering inbound calls and managing inbound outbound calls.
• Previous experience in a call center customer service role.
• Excellent customer service skills.
• Ability to handle email correspondence effectively.
• Skilled at scheduling appointments.
• Familiarity with the real estate and property industry.
• Strong verbal and written communication skills.
• High level of organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .