Robert Half Sales Assistant in Santa Barbara, California
Are you looking to make a difference in people’s lives while directly impacting the growth of a high-caliber tech company in Santa Barbara? We currently have an opening for a talented person to our customer experience team. In this role, you will communicate with customers through multiple channels including email, phone, and our online forum; and will serve as the point person for our customers and service network. You will also work with internal groups to define products that will allow us to develop a first class customer experience. You’re a great match if you possess exceptional troubleshooting and analytical skills, are driven to help customers, and love to dive deep into a new product to learn it inside and out. This position is remote but requires working hours from 5PM-1AM PST.
Timely respond to customer inquiries electronically or by phone
Monitor and track customer appointments to completion
Proactively reach out to customers to bolster high levels of satisfaction and engagement
Communicate and coordinate with service providers
Help develop the best customer service products and experience
Requirements for the role:
Exceptional written and verbal communication skills, including an engaging phone presence
Bachelor's degree preferred
Experience in medical or the medical device industry is highly preferred!
Ability to thrive in a startup environment - you can move quickly, think strategically and tactically execute
Excellent sales, presentation and organizational skills
Proficient in Microsoft Office Suite and Sales force is a plus!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.