Robert Half International Call Center Representative in Santa Clara, California
e are currently seeking an experienced Call Center Representative. This individual will be our clients? first impression and must demonstrate and convey a professional image of the company. If you have superior communication skills, strong customer service background; are an enthusiastic self-starter who displays pride in their work and maintains a professional attitude in all situations?we would love to speak with you!
Please send your updated resume to Jennifer.firstname.lastname@example.org with "Call center" in the subject line.
This position is temp to hire.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer, research and route incoming calls
Provide high-level of customer care
Ability to demonstrate and convey a favorable image of the company
Enter and maintain customer information in CRM with a 98% or greater accuracy rating
Performs other duties as assigned
Requirements of the Position:
-Have a flexible schedule, be able to work any day of the week (normal hours are 40 hours a week)
-Call center (1 year preferred)
-Excellent telephone/email etiquette
-Excellent written and verbal communication skills
-Ability to work with minimum supervision
-Customer service driven
-Demonstrated ability to solve problems quickly and thoroughly
-Familiarity with CRM software and experience managing accounts across different time zones
-Able to multi-task
-Proficient in Microsoft Word, Excel and Outlook
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $16 - 20/hr
Location: Santa Clara, CA
Date Posted: May 13, 2019
Employment Type: Temporary
Job Reference: 00160-9501947108
Staffing Area: Office & Administrative