Job Information
Robert Half Customer Service Rep in Santa Fe, New Mexico
Description
CALLING ALL CUSTOMER SERVICE/SALES REPS IN SANTA FE, NM! Currently looking for a CSR for a local Medical Supply company - must have excellent sales acumen and love to help people! Apply today!
Responsibilities:
• Respond promptly and effectively to customer inquiries via phone or email
• Handle and resolve customer complaints
• Process orders, forms, applications, and requests
• Keep records of customer interactions and transactions
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process
• Schedule appointments as needed
• Use Microsoft Excel and Word to maintain customer records and data
• Manage customer accounts and conduct necessary actions
Requirements • Proficient in answering inbound calls and managing both inbound and outbound calls
• Experience in Call Center Customer Service
• Strong customer service skills
• Ability to perform data entry tasks accurately and efficiently
• Skilled in email correspondence and able to maintain professionalism in written communication
• Proficient in Microsoft Excel and Microsoft Word
• Experience in order entry
• Ability to schedule appointments effectively
• Excellent time management and organizational skills
• Strong interpersonal skills and the ability to work well in a team
• Ability to work under pressure and handle customer complaints and queries efficiently
• Strong problem-solving skills and the ability to think quickly in various situations
• Excellent verbal and written communication skills
• Ability to maintain a positive attitude and provide excellent customer service at all times
• Willingness to learn and adapt to new systems and software as required.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .