Robert Half Help Desk Analyst in Savannah, Georgia
Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Chemicals Manufacturing field. We're looking for candidates with strong problem-solving skills and a passion for making effective change within an organization for this Help Desk Analyst position. This Help Desk Analyst role is based in the Savannah, Georgia area and is a long-term contract / contract opportunity.
Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups
Provide IT support for operating systems, productivity software, and a variety of other applications used internally
Independently investigate and implement solutions to technical issues
Spot recurring technical issues and deploy solutions to address the root of the problems Requirements - Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
Working knowledge of user administration and bug fixing in a client server environment
Comprehension of basic networking concepts
Service Desk Tickets experience
Adeptness in Ticketing System
Expertise in Windows 11
Strong familiarity with Basic Network Troubleshooting
Microsoft Windows 10 experience desired
Hardware Troubleshooting experience preferred
IT support ticketing system experience desired
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.