Robert Half Corporation Jobs

Description

We are offering a long term contract employment opportunity for an Operations Coordinator. The role is within the Waste, Refuse & Environmental Waste Management industry where you will be required to coordinate daily transportation activities to ensure service and delivery goals are achieved on time. You will also be responsible for handling various aspects of dispatch, including fielding incoming calls from employees and customers, routing of drivers, and account/customer resolution.

Responsibilities:

• Communicate information and instructions to drivers about schedules, route changes, road conditions, accidents, emergencies, and other situations that may impact their scheduled services or deliveries.

• Handle all customer call-ins and provide updates on expected delivery/service times.

• Make outgoing calls to customers regarding issues such as locked gates and missed services.

• Support drivers during reported emergencies and provide appropriate resources to assist with issues.

• Collaborate with the customer service department on scheduling deliveries or services.

• Review driver manifests at the end of the day to ensure that all information is documented and work with drivers to capture delivery/service information.

• Conduct route check-ins to ensure that all information on the manifest is accurate and complete so that it can be posted properly.

• Keep the Operations Manager updated on issues and resolution of issues.

• Post route & pick-ups and deliveries and sequence routes & pick-ups and deliveries as needed.

• Perform other duties as assigned.

Requirements • Demonstrated proficiency in Microsoft Office Suites including Microsoft Excel, Microsoft Outlook, and Microsoft Word

• Familiarity with the 'About Time' management system

• Proven customer service skills and ability to handle correspondence efficiently

• Experience with Data Entry tasks

• Excellent communication skills with the ability to liaise with C-Suite executives

• Previous experience in the Waste, Refuse & Environmental Waste Management industry would be advantageous

• Strong organizational skills, with the ability to coordinate operations in a timely and efficient manner

• Ability to work in a team and collaborate effectively with various departments

• Problem-solving skills, with the ability to make effective decisions under pressure

• High level of attention to detail and accuracy

• Ability to handle confidential information with discretion.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .