Robert Half Collections Specialist in Schaumburg, Illinois
Robert Half is currently staffing for a Collections Specialist role with a large financial services client in Schaumburg, IL.
Title: Collections Specialist
Salary: $36,000-38,000 annually + sign-on bonus
Location: Schaumburg, IL (on-site)
Schedule: 9:00am-6:00pm, Monday-Friday (Saturdays as needed)
The Collections Specialist will be responsible for comparing and evaluating possible loan resolution solutions and deciding which solutions to recommend to customers to best meet their needs and circumstances. They will provide a prompt and accurate response to customer's servicing questions and concerns, input data and verify information to process electronic payments, and properly document each customer interaction in the servicing system. The Collections Specialist will also perform follow-up and research tasks to ensure problem resolution while adhering to specific scheduling guidelines to ensure proper phone coverage. Other duties include (but are not limited to):
Adhering to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer assets.
Explaining loan payment histories using basic accounting and mathematical concepts and requesting corrections when necessary.
Performing loan-related mathematical equations.
2+ years of collections or customer service experience
Proficient computer skills and thorough knowledge of all Microsoft Office applications
Excellent verbal and written communication skills
High level of organization with a demonstrated ability to manage multiple tasks
Extremely detail oriented with a proven record for meeting production requirements, including working under urgent deadlines
Ability to work independently and as part of a team
Dependability and punctuality
For immediate consideration, please apply directly to this job posting.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.