Robert Half International Customer Service Representative in SCHAUMBURG, Illinois
If you're looking for work in a dynamic, rapidly changing call center, this Customer Service Representative opportunity via OfficeTeam might be for you! You might be the Customer Service Representative we're looking for, if you're articulate and highly-skilled, and love building solid customer relationships. This Customer Service Representative position is based in the Schaumburg, Illinois region and is a short-term temporary employment opportunity.
Contribute accurate, friendly customer service in a timely fashion
Manage incoming telephone calls
Receive and send written business correspondence
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Ability to interact effectively with internal and external partners and clients/customers
Practical knowledge of Basic Computer Skills
Microsoft Excel experience highly desired
Price Quotes experience preferred
Solid understanding of customer service
Expertise in order entry
General familiarity with communication
Deep understanding of Sage Software
Demonstrated knowledge of typing 45 - 60 words per minute
Adeptness in Microsoft Outlook
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Ability to effectively interact, verbally and in writing
Excellent computer skills
Positive attitude and an engaging businesslike approach
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Customer service and office administrative skills
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $17.10 - $19.80 / Hourly
Location: SCHAUMBURG, IL
Date Posted: February 9, 2021
Employment Type: Temporary
Job Reference: 01310-0011700303
Staffing Area: Office u0026 Administrative