Robert Half International Customer Service Representative in Scottsdale, Arizona
Description This Customer Service Representative position via OfficeTeam is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. If you're looking for work in Scottsdale, Arizona and can work a long-term temporary position, this could be the Customer Service Representative opportunity for you!
Your responsibilities in this role
Contribute accurate, friendly customer service in a timely fashion
Handle incoming telephone calls
Manage the fielding and sending of important written business correspondence
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers Requirements - Solid understanding of Call Center Customer Service
achievement oriented, positive attitude and an approach to work rooted in professionalism
Demonstrated experience performing extensive research to resolve complex customer inquiries
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Strong communication and interpersonal skills (verbal, written, and listening)
Proficiency with Microsoft office applications
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent customer service and office administrative skills
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Comfort and confidence when interacting with internal and external partners and clients/customers
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.