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Robert Half International Customer Service Representative in Scottsdale, Arizona

Description

Seeking Customer Service Representatives!

OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative opportunity is located in Scottsdale, Arizona, and is a short-term temporary-to-full-time engagement.

Your responsibilities

  • Provide accurate, friendly customer service in a timely fashion

  • Manage incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

  • Field and send written business correspondence

Requirements

  • Excellent customer service and office administrative skills

  • Strong proficiency in Excel and other Microsoft Program skills

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Customer service experience desired

  • Expertise in Call Center Customer Service

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Strong communication skills, both verbally and in writing

  • Positive attitude and an engaging businesslike approach

  • Strong computer skills including customer database systems

  • Comfort and confidence when interacting with internal and external partners and clients/customers

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $14.25 - $16.50 / Hourly

Location: Scottsdale, AZ

Date Posted: January 13, 2020

Employment Type: Temporary

Job Reference: 00216-0011328607

Staffing Area: OfficeTeam

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