Robert Half SMS Customer Service Representative in Scottsdale, Arizona
Are you looking for work as a Customer Service Representative? This position via Robert Half in a dynamic, rapidly-changing call center might be the job for you! If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. If you're looking for a long-term contract / temporary engagement, and can work in Scottsdale, Arizona, this could be the Customer Service Representative position for you!
What you get to do every day
Manage incoming tickets (email/sms)
Field and send out send written business correspondence
May support business development and client referral goals by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion
Requirements - Strong customer service and office administrative skills
Enthusiastic attitude and an engaging businesslike approach
Ability to interact effectively with internal and external partners and clients/customers
Mac OS X experience
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Demonstrated experience performing extensive research to resolve complex customer inquiries
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent communication and organizational skills
Experience with Microsoft Office required
Excellent computer skills
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.