Robert Half Corporation Jobs

Job Information

Robert Half International Help Desk Analyst II in Seattle, Washington

Description

Candidates who excel at coming up with creative solutions to technical issues will be a great fit for this position. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Seattle, WA, the Help Desk Analyst opportunity is a short-term temporary role.

Your responsibilities

  • Independently investigate and implement solutions to technical issues

  • Provide service on technical help tickets submitted via phone, email, and walk-ups

  • Spot recurring technical issues and deploy solutions to address the root of the problems

  • Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

Requirements

Requirements

  • Understanding of basic networking concepts

  • Background in installing and configuring operating systems, networked and local printers, and business applications

  • Experience in user administration and bug fixing in a client server environment

  • detail oriented Phone Etiquette experience preferred

  • Strong familiarity with communication

  • Expertise in Active Directory

  • Microsoft Office 365 experience

  • Strong problem solving and analytical skills

  • Prior experience with IT support ticketing systems

Apply today! Please send your resume to Erin Keating at Erin.Keating@rht.com.

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: Seattle, WA

Date Posted: October 15, 2020

Employment Type: Temporary

Job Reference: 04410-9502726220

Staffing Area: Technology u0026 IT

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