Robert Half Service Desk Analyst in SEATTLE, Washington
Robert Half is searching for a Service Desk Technician for a non-profit organization based out Seattle, WA. The primary responsibility of this Service Desk Technician is to manage, implement and troubleshoot Zoom and supporting technologies within Office 365. This is a contract-to-hire opportunity that would be 100% Onsite.
Required to travel to multiple locations within Washington state
Provide level 2 and 3 support to internal end users through ticket, chat and email
Analyze and determine WebEx/Zoom communication problems with internal staff and users.
Set up Zoom tenet, add users, create and integrate technology with Active Directory
Responsible for setting up meetings, events and large webinars in Zoom for the organization
3+ years of experience in help desk support
Experienced with Zoom, Webex and Teams
Skilled with application troubleshooting
Nice to have: Microsoft application certifications, Computer Science degree, familiarity with VOIP techno
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Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.