Robert Half International Customer Service Representative in Selkirk, New York
Growing Company Seeks Customer Service Representative!
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. If you're looking for work in the Selkirk, New York area and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!
Receive and place telephone calls
Field and send written business correspondence
Offer friendly, accurate customer service in a timely fashion
Understand and develop knowledge of customers’ performance criteria, products and inventories.
Work with Manager and Warehouse staff on inventory accuracy, customer communications, billing issues, scheduling of in-bound/out-bound product.
Enter data regarding inventory shipments, orders, goods in/out, accurately into Warehouse system; accuracy is critical as errors may result in over/under billing, incorrect deliveries, and potentially a loss of revenue and/or customers.
Schedule deliveries / shipments; arrange for incoming and outgoing product and adjust inventory levels accordingly
Positive attitude and an engaging businesslike approach
Strong familiarity with Administrative Office
Knowledge of Inbound Outband Calls
Comprehensive knowledge of customer service
Foundational knowledge in data entry
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Proficient with computers and technology platforms
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Strong communication skills and able to receive criticism well
1+ years of past warehouse relevant experience
Customer service and office administrative skills
Strong technical skills including proficiency with Microsoft Office
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $12.66 - $14.66 / Hourly
Location: Selkirk, NY
Date Posted: October 6, 2020
Employment Type: Temp to Hire
Job Reference: 02880-0011581288
Staffing Area: Office u0026 Administrative