Job Information
Robert Half Accounts Receivable Supervisor/Manager in Sharon, Massachusetts
Description
We are seeking an Accounts Receivable Supervisor/Manager to join our team in Sharon, Massachusetts. In this role, you will be accountable for the comprehensive management of our accounts receivable department, including the supervision of AR specialists, ensuring timely and accurate handling of all receivables, and maintaining customer satisfaction. You will also be collaborating with other departments, such as sales and customer service, to manage disputes, track overdue accounts, and enhance overall cash flow.
Responsibilities:
· Supervise, train, and mentor a team of 2 accounts receivable specialists.
· Monitor team workload, ensure timely processing of invoices, and follow-up on overdue accounts.
· Oversee the preparation and posting of customer invoices, ensuring accuracy and adherence to credit terms.
· Review aging reports and ensure timely collection of past due balances.
· Coordinate and manage customer disputes, ensuring resolution in a timely manner.
· Approve adjustments, write-offs, and credits, adhering to company policies.
· Ensure proper and timely application of cash receipts to customer accounts.
· Monitor and manage collection activities for overdue accounts, including communication with customers to ensure payment schedules are met.
· Collaborate with sales and customer service teams to resolve billing discrepancies and payment issues.
· Prepare and present regular reports on accounts receivable aging, collections performance, and DSO (Days Sales Outstanding) metrics.
· Assist in the preparation of month-end and year-end closing, ensuring AR transactions are accurately recorded and reconciled.
· Review accounts for accuracy and ensure proper documentation is maintained for audit purposes.
· Identify and recommend improvements to existing AR processes to increase efficiency and reduce the risk of errors.
· Implement best practices for invoicing, collections, and credit management.
· Provide excellent customer service to clients regarding billing inquiries, payment terms, and account balances.
· Management and Review of daily Credit Review/Release Process
· Ad Hoc projects as assigned by Manager
· Assess new customer credit limits and approve credit applications.
Requirements
· Bachelor’s degree in Accounting, Finance, or a related field (preferred).
· Minimum of 3–5 years of experience in accounts receivable, with at least 1–2 years in a supervisory or leadership role.
· Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.
· Excellent communication and interpersonal skills.
· Strong organizational skills and attention to detail.
· Ability to handle sensitive information with integrity and confidentiality.
· Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint,) and ERP System (FDM4)
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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