Robert Half Office Team Customer Service Representative in SHARONVILLE, Ohio
Growing Company Seeks Customer Service Representative! Further your skills as a Customer Service Representative in the expanding Manufacturing industry through this exciting opportunity at OfficeTeam. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This could be the Sharonville, Ohio Customer Service Representative position you're looking for, if you're available for a long term temporary-to-fulltime engagement. What you get to do every day - Manage incoming telephone calls - May support business development and client referral goals by actively cross-selling and referring customers - Offer friendly, accurate customer service in a timely fashion - Field and send written business correspondence
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 03380-0010491371
Functional Role: Customer Service
Postal Code: 45241-2011
Compensation: $14.00 to $17.00 per hour
Requirements: - 3+ years of past relevant experience - Proven experience going the extra mile to solve complex customer inquiries via extensive research - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Ability to communicate verbally and in writing effectively throughout all levels of the company - Ability to interact effectively with internal and external partners and clients/customers - Strong computer skills including customer database systems - Foundational knowledge in Microsoft Excel - Knowledge of inside sales - Comprehensive knowledge of customer service - Deep understanding of Microsoft Outlook - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Excellent customer service and office administrative skills If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!