Robert Half International Customer Service Representative in Shoreline, Washington
Description Opening Available for Customer Service Representative!
OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This Shoreline, Washington Customer Service Representative position could be for you, if you're available for a long-term temporary-to-full-time opportunity.
Contribute accurate, friendly customer service in a timely fashion
Organize and route incoming telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers
Receive and send written business correspondence Requirements - Proficient with diversified computer software and systems
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Strong proficiency in Excel and other Microsoft Program skills
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Experience performing extensive research to resolve complex customer inquiries
Data entry experience
Switchboard phone (1-10 lines) experience required
Customer service experience
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Excellent written, verbal and social communication skills highly desired
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
Strong customer service and office administrative skills
Ability to interact effectively with internal and external partners and clients/customers
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.