Robert Half International Customer Service Call Center Representative in Sioux Falls, South Dakota
Robert Half OfficeTeam is working with a fortune 500 company, seeking out motivated, talented, candidates, who are eager to start work ASAP as Customer Service Representatives! In these positions, individuals MUST HAVE 3+ Months Call Center Experience, 1+ Years in the Financial Industry, or Possess a 2-Year Associates Degree in Criminal Justice, to become Customer Service Call Center Representatives for an amazing company. Individuals will undergo a 6-week training process, ATTENDANCE IS MANDATORY, to learn how to detect fraud on check and debit card accounts, how to utilize multiple software's to dispute and document claims, all while providing exceptional customer service over the phone. If you enjoy talking to people, helping customers, and have any of the previous experiences in your background, then do we want to talk with you about these opportunities!
Responsibilities include, but are not limited to the following:
-Reviewing and processing customers claims
-Balancing strong investigative research while answering incoming calls from customers
-Utilizing company phone system and dual screen monitors to capture all information about claims
-Detecting and recognizing fraudulent activities on customer accounts
-Capturing all claim information, conducting research, and providing updates on status of new and existing claims
-Effectively authenticating the identity of customers to prevent further fraudulent activity
-Utilizing all company rules, regulations, and procedures, ensuring strict compliance
-Attend a 6 week training from 8:00 AM - 4:30/5:00 PM ATTENDANCE IS KEY
-Have a flexible schedule to work 11:30 AM - 8:00 PM weekdays, Saturdays 10:30 AM - 7:00 PM (Sundays and one additional weekday day off)
-Ability to navigate multiple computer screens while working on the phone
-Familiar with Microsoft Excel, Customer Service, Import Customer Service, and Customer Info File
-Basic computer skills including the ability to navigate multiple windows, applications, and utilize search tools to find information
For Immediate consideration please call 515-226-1700 and ask for Cathy Rebeck
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $14.00 - $15.00 / Hourly
Location: Sioux Falls, SD
Date Posted: July 30, 2020
Employment Type: Temporary
Job Reference: 02090-9502641061
Staffing Area: Office u0026 Administrative