Job Information
Robert Half Collections Specialist in Solon, Ohio
Description We are looking for a Collections Specialist to join our IT Software team in SOLON, Ohio. This is a long-term contract opportunity that entails providing administrative support and assisting with billing and collection processes. The role will involve working in a hybrid environment, splitting time between the office and working from home.
Responsibilities:
• Handle and update contacts in the company's system, NetSuite, and Excel.
• Efficiently process returned mail and look for emails in the system.
• Offer support to the team by assisting with various administrative tasks.
• Utilize strong computer skills to manage and maintain customer accounts.
• Handle billing collection and collecting payments, ensuring all procedures are accurately followed.
• Stay proactive in monitoring customer accounts and take appropriate actions when necessary.
• Use MS Excel to track, analyze, and report on collection processes.
• Leverage expertise in NetSuite to ensure smooth collection processes.
• Assist with administrative duties as assigned.
• Work collaboratively with the team to ensure all collection processes are completed in a timely manner. Requirements • Proficiency in Billing Collection and Collecting Payments
• Experience in Collection Processes
• Demonstrated ability to Collect Outstanding payments and balances
• Knowledge and experience using NetSuite software
• Advanced skills in MS Excel
• A solid understanding of IT Software industry practices
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Ability to multitask, prioritize, and manage time efficiently
• High level of professionalism and ethical standards
• Excellent problem-solving skills and ability to make sound decisions
• Ability to work independently and as part of a team.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .