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Robert Half Collections Specialist in Solon, Ohio

Description If you are looking for work as a Collections Specialist, and have a strong sense of ownership and attention to detail, Robert Half is looking to fill a job opening with a company in the IT Software field. This long-term contract / temporary Collections Specialist position is available in the Solon, Ohio area. If you are interested in building your career as a finance professional that is part of a growing team, contact us today!

Your responsibilities in this role

  • Take care of inbound and outbound collections calls and correspondence

  • Process Payments

  • Lead all billing and reporting activities according to deadlines

  • Yield to all Federal Fair Credit Reporting Act rules and regulations

  • Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Maintain and update customer files to sustain data integrity

  • Process bankruptcy filings in the correct manner when received

  • Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries

  • Log all customer payments to the correct reports Requirements - Prior experience working with accounting software

  • 2-3 years of prior high volume collections experience

  • Command of Billing Collection

  • Proficiency in Collect Outstanding

  • Collection Processes experience

  • Proven knowledge of NetSuite

  • Well-founded grasp of Microsoft Excel

  • Collecting Payments experience preferred

  • Comprehensive knowledge of Billing Collection

  • Excellent oral and written communications skills

  • Be able to effectively analyze and make decisions on customer accounts

  • AA or BS/BA in Accounting preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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