Robert Half Desktop Support Technician I US in Solon, Ohio
Description Candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format will be interested in the Desktop Support Technician opening at Robert Half. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is long-term contract / temporary in nature and is based in the Solon, Ohio, area.
What you get to do every single day
Deliver computer desktop support in accordance with established policies and procedures
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Coordinate hardware repairs with the appropriate vendors
Solve computer problems, and implement appropriate action/solutions
Meet regularly and effectively with ticket submitters
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities Requirements
-2-5 years of related work experience, or AA degree, or technical training, or equivalent combination of education and experience
-Certification or able to obtain within first six weeks of employment
-Ability to reimage/ build a PC
-Troubleshoot hardware and software issues
-Familiar with ticketing systems
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.