Job Information
Robert Half Receptionist in Southfield, Michigan
Description We are offering a short-term contract employment opportunity for a Receptionist in SOUTHFIELD, Michigan. This role revolves around managing communication within our telecom provider company. Operating in a busy environment, the Receptionist will be handling multiple phone lines, greeting visitors, performing various office functions, and reporting to the management.
Responsibilities:
• Manage multiple phone lines, ensuring all incoming calls are answered promptly and directed to the appropriate department or individual.
• Greet visitors, ascertain the purpose of their visit, and guide them accordingly.
• Perform various office functions such as distributing mail, scheduling conference rooms, and data entry tasks.
• Report to the management regularly, providing updates and escalating issues as needed.
• Support other staff members by managing their schedules, arranging meetings, and performing other administrative tasks.
• Utilize various software for communication and data management.
• Manage conflict effectively, ensuring all customer inquiries are resolved in a timely and professional manner.
• Handle a high volume of inbound calls, providing information and resolving queries efficiently.
• Maintain an organized and efficient communication system, including email communications and dialing systems. Requirements • Must have a minimum of 2 years experience as a receptionist or in a similar role
• Demonstrated ability to manage switchboard phones (10 - 30 lines)
• Proficient in performing receptionist duties
• Experience in answering multi-line phone systems
• Strong conflict management skills
• Knowledge of dialing systems
• Excellent email communication skills
• Experience in handling inbound telephone calls
• Proficient in answering inbound calls and managing high volume inbound calls
• High school diploma or equivalent is required
• Excellent verbal and written communication skills
• Ability to multitask and prioritize
• Proficient in MS Office Suite and other relevant software
• Strong customer service skills
• Ability to work in a fast-paced environment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .