Job Information
Robert Half 2nd Shift Office Assistant in St Cloud, Minnesota
Description
We are looking for an Office Assistant to join our team based in St Cloud, Minnesota. In this role, you will be entrusted with a variety of tasks including data entry, customer service, and managing switchboards. This role presents an opportunity to work in a contract to hire employment scenario.
THIS IS A 2ND SHIFT OFFICE ASSISTANT ROLE WORKING MONDAY THRU FRIDAY FROM 6:30PM TO 3:00AM
Responsibilities:
• Answer incoming calls and direct them to relevant individuals
• Manage data entry tasks in WMS and customer databases
• Prepare and confirm inbound and outbound paperwork, ensuring adherence to established policies and procedures
• Respond promptly to customer inquiries, requests, and requirements
• Monitor and comply with customers' special requirements
• Assist customers with their issues and questions
• Maintain a clean and organized work environment
• Communicate effectively with team members and escalate any situation that may affect our relationship with our customers
• Assist in maintaining the inventory integrity of stored products, ensuring compliance with customer specifications
• Conduct special projects as required by the manager
• Collaborate with other customer care team members to ensure that all office duties are completed in a timely and accurate manner.
Requirements • Minimum of 2 years of experience in an office assistant role or similar position.
• Proficient in data entry tasks with a strong attention to detail.
• Excellent customer service skills, capable of building and maintaining positive relationships with clients and team members.
• Experience with a multi-line switchboard, handling between 1-10 lines efficiently.
• Proficiency in Microsoft Word, capable of creating, editing, and formatting documents.
• Ability to work independently and manage time effectively.
• Strong written and verbal communication skills.
• High school diploma or equivalent education level.
• Must be legally eligible to work in the specified location.
• Proven ability to handle confidential information with discretion.
• Strong organizational skills with the ability to multi-task.
• Familiarity with office management procedures and basic accounting principles.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .