Robert Half Technology System Engineer in St. Louis, Missouri

Robert Half Technology is looking for a highly motivated software engineer with a strong knowledge of design patters and software engineering techniques. As a part of collaborative and deeply passionate team, you'll play a pivotal role in developing new platforms and maintaining existing systems. If you are searching for a new opportunity do not hesitate to apply directly by calling Zach Miller at 314.205.1770 or send your resume to Position Overview: ? Provide operational and technical support to ensure the ongoing stability to the server environments. Contribute to the IT infrastructure design and leading in server implementations. ? Contribute in the technical support of the server environment and the applications residing on these servers ? Audit system resources and take action as deemed necessary by the Senior/Lead Systems Engineer?s ? Prepare and document standard operating procedures and protocols ? Responsible for schedule, test, and implement enhancements or new releases of the server Operating Systems ? Work with senior/lead system engineers to solve complex issues ? Work with senior/lead system engineers to understand and implement IT infrastructure designs and rollouts

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 02430-9501362934

Functional Role: Telecommunications Specialist

Country: USA

State: MO

City: St. Louis

Postal Code: 63102

Compensation: $40.00 to $51.00 per hour

Requirements: Top Skill Sets: Avaya Call Flow Programming (VDN, Vector, Skill, Announcements) Audit call flows, CMS Uptivity, IEX, Wall Boards. Education/Experience: Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 2+ years of related experience. Healthcare experience a plus. Avaya ACS or equivalent preferred. Experience troubleshooting and supporting vectoring and contact center issues. Ability to work with senior team members and customers on problem diagnosis and solutions. Understanding of contact center applications and products (ex. CMS, Avaya 1x, Call Recording Software, Workforce Management Software, Wallboards). Experience in designing and implementing complex contact center solutions. Experience documenting contact center end-to-end via Visio or similar tool. Basic understanding of the OSI layer model including experience troubleshooting in TDM and SIP voice environments. Knowledge of hosted solutions. Knowledge of Uptivity, IEX, and Spectrum preferred. Able to independently deliver solutions with multiple functionality points, and medium complexity. A certain degree of creativity and latitude is required.