Robert Half International Customer Service Professional in St. Paul, Minnesota
Looking to transition to another industry? OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative with a retail, serving or bartending background. This position will operate in a fast-paced and dynamic environment. If you're looking for work in the East Metro and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!
Manage inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable client relationships and establishing trust
Keep records of all conversations in our call center database in a comprehensible way
Navigate a dual monitor system while walking customers through processes
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative goals
Background in retail, restaurant/service industry, or relevant customer service experience
Passion for helping businesses through answering support questions
Excellent problem solving skills
1-3 years of customer service experience
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.