Robert Half Desktop Support Analyst in STAMFORD, Connecticut
Description If you're looking for work in the Marketing/PR field, Robert Half is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst position, which is a full-time opportunity, is located in the Stamford, Connecticut, area.
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Settle computer problems, and offer suggestions on appropriate action/solutions
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Offer computer desktop support in accordance with established policies and procedures
Be in contact regularly and effectively with ticket submitters
hardware repairs with the appropriate vendors Requirements - Ability to write reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Solid understanding of Desktop Support
Expertise in Active Directory
Basic Network Troubleshooting experience
Strong familiarity with Ticketing System
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.