Robert Half Customer Service Representative in STATEN ISLAND, New York
Robert Half is looking for a Customer Service Representative for a growing Non-Profit industry. If you're an articulate, highly-skilled candidate who's looking for an excellent career opportunity, apply today! This long-term contract / temporary opportunity is in Staten Island, New York. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!
How you will make an impact
Handle incoming telephone calls
Deliver outstanding, friendly customer service in a timely fashion
Field and send out send written business correspondence
You will likely support business development and client referral goals by actively cross-selling and referring customers
Requirements - Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Excellent written/verbal communication and organizational skills
Solid understanding of Microsoft Excel
Ability to recognize, evaluate, and resolve problems effectively
No stranger to performing extensive research to resolve complex customer inquiries
Supportive, positive attitude with a professional demeanour applied to all tasks
Basic knowledge in computer software programs and office equipment
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong proficiency in Excel and other Microsoft Program skills required
Excellent customer service and office administrative skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.