Robert Half Customer Service Representative in Sterling Heights, Michigan
Administrative and Customer Support Talent Team has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Sterling Heights, Michigan Customer Service Representative position you're looking for, if you're available for a long-term contract engagement.
What you get to do every day:
Manage and place incoming telephone calls
May support business development and client referral goals by actively cross-selling and referring customers
Receive and send written business correspondence
Contribute accurate, friendly customer service in a timely fashion
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! 248-205-5581 and ask for a Talent Solutions Professional
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong communication and interpersonal skills
Strong problem-solving skills
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Demonstrated ability to interact effectively with internal and external partners and clients/customers
1+ years of past relevant experience
Excellent customer service and office administrative skills
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong technical skills including proficiency with Microsoft Office
Call Center Customer Service experience
Medical Insurance Verification experience required
Data entry experience
A consistently positive approach to your work that is rooted in a businesslike professionalism
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.