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Robert Half Customer Service Representative in Sterling Heights, Michigan


Administrative and Customer Support Talent Team has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Sterling Heights, Michigan Customer Service Representative position you're looking for, if you're available for a long-term contract engagement.

What you get to do every day:

  • Manage and place incoming telephone calls

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Receive and send written business correspondence

  • Contribute accurate, friendly customer service in a timely fashion

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! 248-205-5581 and ask for a Talent Solutions Professional


  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Strong communication and interpersonal skills

  • Strong problem-solving skills

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • 1+ years of past relevant experience

  • Excellent customer service and office administrative skills

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Strong technical skills including proficiency with Microsoft Office

  • Call Center Customer Service experience

  • Medical Insurance Verification experience required

  • Data entry experience

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .